When you place an order with us, you'll receive an order confirmation email right away. This email will include your order number, a summary of your items, billing and shipping details, and an estimated delivery time if applicable. You'll also see an order confirmation page after checkout with the same details. If you have an account, you can log in anytime to check your order status. If you don’t see your confirmation email, be sure to check your spam folder or verify that your email address was entered correctly at checkout. Let us know if you need any help!

If you need to change your shipping address after placing an order, contact us as soon as possible! We’ll do our best to update it before your order ships. Once an order has been processed and shipped, we’re unable to make any changes. If that happens, you may need to reach out to the shipping carrier to see if they can reroute your package. Let us know your order number, and we’ll see what we can do!

es, we do ship internationally! Shipping options and rates will be calculated at checkout based on your location. Please note that international orders may be subject to customs fees, duties, or taxes, which are determined by your country and are the buyer’s responsibility. If you have any questions about international shipping, feel free to reach out—we’re happy to help!

Vampfangs can accept returns on some items within 14 days if they are unopened and still sealed in original packaging. However, there are exceptions. **This Return Policy is valid for ONLINE PURCHASES ONLY. Items purchased in-store are subject to the return policy of the location where the item was purchased. No exceptions will be made.

To learn more visit our return policy page.

The time it takes to receive your order depends on processing time, shipping method, and your location.

• Processing Time: Most orders leave our warehouse within 1-3 business days, but custom items (or pre-orders) may take longer.
• Domestic Shipping: Once it leaves our warehouse, shipping usually takes 2-7 business days depending on your chosen shipping method.
• International Shipping: Delivery times vary by country but typically range from 7-21 business days, depending on customs and carrier delays.

You'll receive a tracking number once your order ships, so you can keep an eye on its journey. If you have any questions, let us know—we’re happy to help!